$8.95 is your S&H fee for all domestic US orders.
For orders to Alaska & Hawaii, add $25 to the S&H fee.
Domestic orders are shipped through USPS or UPS Ground service. You will receive an email confirmation when your order has shipped. You can always log into your account for tracking info, or just give us a shout if you need help.
Orders shipping outside the US will have charges appropriate to the size of the order. Only orders of $100 or more qualify for international shipping.
Please review your order very carefully.
Contact firstname.lastname@example.org prior to ordering if there are any questions.
**VINTAGE RUGS --
If you change your mind about your rug purchase, you may return it for store credit only. Store credit never expires. Return must be postmarked back to us within 7 days after receipt of purchase to be eligible for store credit. Customer is responsible for return shipping.
**PRODUCTS EXCLUDING VINTAGE RUGS AND FINAL SALE --
Returns postmarked back to us within 7 days after receipt of purchase are eligible for a refund. All expenses will be credited back with the exception of the shipping cost. Customer is responsible for return shipping.
Returns postmarked back to us within 7 to 21 days after receipt of purchase are eligible for store credit only.
Special orders that have been customized or personalized in any way are non-refundable, and cannot be returned. If you have questions about your item(s) regarding this policy, please contact customer service prior to ordering.
Returned items must arrive in original condition to be eligible for refund. Items that are returned and arrive broken or damaged cannot be refunded. This includes items that are damaged in transit. It is the customer's responsibility to correctly package fragile or bulky items to ensure they arrive safely to our returns department. If you have concerns about shipping fragile items, you can refer to UPS guidelines for preparing a package, and additionally, you can insure your package against loss or damage.
All SALE items are FINAL SALE.
All orders shipped internationally are FINAL SALE.
All items purchased using a discount code of 20% off or higher are FINAL SALE.
All merchandise marked FINAL SALE is NON-RETURNABLE & NON-REFUNDABLE. We cannot accept returns on these items. If any merchandise that was purchased as final sale is returned, it will not be shipped back to the customer, and you will not receive a refund or store credit. No exceptions will be made.
Returns Form: Click here to download & print a Returns Form – please complete this form and return it to Furbish along with your merchandise. For your convenience, this form is also printed on the back of the Packing Slip that arrived with your order.
Ship returns to this address: FURBISH RETURNS / 1053 E WHITAKER MILL RD / SUITE 145 / Raleigh, NC 27604
We would love to hear from you!
ADDRESS: 612 W South St / Raleigh, NC 27603